Resolving Login Issues on AI Platforms

Resolving Login Issues on AI Platforms

Experiencing login issues on your AI platform? Here's how to troubleshoot and resolve access problems:

Step 1: Credential Verification

Ensure your username and password are correct, considering case sensitivity and special characters.

Step 2: Account Lockout Check

If locked out due to multiple incorrect attempts, wait before trying again or contact support to unlock your account.

Step 3: Clearing Cache and Cookies

Clear your browser’s cache and cookies and restart it to clear potential login barriers.

Step 4: Disabling Extensions

Temporarily disable browser extensions or add-ons that might interfere with the login process.

Step 5: Alternative Browsers or Devices

Try logging in with a different browser or device to identify if the issue is isolated to your current setup.

Step 6: Support Assistance

Contact IT support if issues persist. Provide them with details of attempted solutions for quicker resolution.

These steps can help restore access to your AI platform, ensuring continued productivity.