Managing Your AI Platform Subscription and Billing

Managing Your AI Platform Subscription and Billing

Understanding your subscription and managing your billing is essential for seamless access to our AI and machine learning services. Follow these steps to ensure your account is up-to-date:

Accessing Subscription Details:

Log in to your account dashboard to view your current subscription plan, billing cycle, and payment history. Your dashboard provides a comprehensive overview of your subscription status.

Updating Payment Information:

1. Navigate to Billing: Go to the billing section in your account settings.
2. Edit Payment Method: Click on 'Edit' to update your credit card or payment information securely.
3. Save Changes: Ensure all details are correct and click 'Save' to update your payment method.

Changing Subscription Plans:

To change your subscription plan, select 'Manage Plan' in your account settings. Choose the desired plan, review the new terms, and confirm your selection.

Billing Inquiries:

If you have questions about charges or need clarification on your invoice, contact our billing support team through the 'Contact Support' feature in your account dashboard.

Viewing Invoices:

Access your past and current invoices in the billing section. Each invoice lists the services billed, applicable taxes, and the total amount due.

Resolving Payment Issues:

Should a payment fail, you will receive a notification with instructions to update your payment method and retry the transaction to avoid service disruption.

For further assistance, refer to our support center or contact our customer support team directly.